Privacy Policy, Terms of Use & Accessibility

Effective Date: April 22, 2025

Chariff Realty Group
5801 Biscayne Boulevard, Miami, FL 33137
www.chariff.com
info@chariff.com

At Chariff Realty Group (“Chariff,” “we,” “us,” or “our”), your privacy is important to us. We are committed to maintaining your trust by protecting your personal information and ensuring transparency about how we operate. This page outlines our Privacy Policy, Terms of Use, and Accessibility Statement. By using our website, you agree to the following:

1. Introduction

This Privacy Policy explains how Chariff Realty Group collects, uses, and protects your personal information when you visit our site, communicate with us, or engage with our services.

2. Information We Collect

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Mailing address
• Company/organization
• Property preferences
• Message content or inquiry details

B. Information Collected Automatically

• IP address
• Browser and device type
• City-level geolocation (via IP)
• Referral pages and website activity (via cookies/analytics)

C. Information from Third Parties

We may receive data from trusted platforms including real estate listing services (MLS), social media, and marketing partners.

3. How We Use Your Information

• Respond to inquiries or schedule appointments
• Send listing alerts, newsletters, and SMS messages
• Improve website performance
• Comply with legal obligations
• Analyze site engagement
• Prevent misuse or fraudulent activity

4. SMS/Text Message Terms

By providing your number or opting in, you agree to receive texts from us.

• Purpose: Updates, alerts, and promotional info
• Frequency: Varies
• Opt-out: Text “STOP” at any time
• Help: Text “HELP” or email us at info@chariff.com
• Rates: Standard message/data rates may apply
• We do not sell or share your number with third parties for marketing.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Chariff Realty Group. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://chariff.com/privacypolicy/. Message HELP for help. Reply STOP to any message to opt out.

5. Email Communications

When you submit your email, you consent to receive marketing updates from us. You can unsubscribe anytime via the link at the bottom of any email.

6. GDPR Compliance

If you’re located in the EU or UK, we may process your information under the following legal bases:

• Your consent
• To perform a contract
• Our legitimate business interests
• Legal obligations

7. Sharing Your Information

We do not sell personal data. We may share data with:

• Analytics providers (e.g., Google Analytics)
• CRM and email platforms (e.g., HubSpot, Mailchimp)
• Web hosting services
• Legal authorities when required

All service providers are under strict confidentiality agreements.

8. Cookies & Tracking

Our website uses cookies and pixels to:

• Analyze traffic
• Enhance user experience
• Deliver relevant advertising

You can adjust cookie settings in your browser. Some features may not work as intended if cookies are disabled.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless legally required otherwise.

10. Security

We maintain reasonable security practices to protect your information, though no internet-based system can be 100% secure.

11. Children’s Privacy

Our site is not intended for users under 13, and we do not knowingly collect data from children.

12. Your Rights

You may have the right to:

• Access, update, or delete your data
• Opt out of marketing
• Withdraw prior consent
• Request a copy of your data

To make any requests, contact us at info@chariff.com.

13. Do Not Track

Our website does not currently respond to “Do Not Track” browser requests.

14. External Links

Our website may link to third-party sites. We are not responsible for their content or privacy policies. Please review those policies independently.

15. Policy Updates

We may revise this policy at any time. Changes will be posted on this page with an updated effective date.

16. Accessibility Statement

Chariff Realty Group is committed to providing a website that is accessible to all users, including individuals with disabilities. If you have difficulty accessing any content or functionality on our site, please contact us at info@chariff.com so we can assist you and improve accessibility.

Contact Us

Chariff Realty Group
5801 Biscayne Boulevard
Miami, FL 33137
info@chariff.com